ED PIERSON
Former Senior Manager
Boeing 737 Program

Ed Pierson, a former senior manager at Boeing’s 737 Factory in Renton, Washington, raised concerns to his supervisors about the dangerously unstable production environment and risks to the safety of airplanes. The factory was plagued with overworked employees, chronic part shortages, quality issues, and unrelenting schedule pressure to deliver MAX airplanes. Ed recommended Boeing leadership shutdown production operations before both crashes, but sadly he was ignored. After the crashes he implored the leaders of the NTSB, FAA, and DOT to conduct a thorough investigation of the factory and to involve international accident investigators, but was ignored again.  He shared his story with the U.S. Congress. In turn, Congress directed the FAA to conduct a proper investigation. Instead the FAA focused on helping Boeing recertify the airplane. In response, Ed conducted his own investigation and linked factory conditions to both crashes.  He is determined to shine a light on the truth to help avoid future tragedies.

EXPLORE THE TIMELINE
“Do the right thing.”  

This is a simple sounding expectation. I have heard this expectation throughout my entire life. I heard it first from my parents, then my teachers, and my coaches. I heard it at the Naval Academy and I heard it from shipmates and fellow service members.

Of course, the application of this concept is far from easy and differs considerably from one person to another. I have tried in my personal and professional life, although I have not always been successful, to do the right thing. I never set out to be a “whistleblower" but I knew that I couldn’t live with myself if I didn't speak up. I was just trying to do my job — and do the right thing.

CURRENT NEWS
NEW Podcast Feature
WorkLife with Adam Grant: Is it Safe to Speak Up at Work?
Are you afraid to share bad news, ask for help, or admit you were wrong? These are signs of being in a psychologically unsafe work environment. Adam breaks down the importance of psychological safety in preventing errors and promoting innovation and inclusion, and examines what it takes to build a culture of voice rather than silence.
Read Ed's 1/20/21 Report and 5/10/21 Addendum
737 MAX - Still Not Fixed737 MAX - Still Not Fixed Addendum